Toplightco Ltd are completely dedicated to your total satisfaction. If you have any suggestions, comments or complaints please email us using the link on the store page.
Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. We accept all major credit cards.
Shipping And Handling
We will action your order promptly either the same day or the day after you place it assuming that it is a week day.
Most lighting will be delivered to UK addresses within 4-5 working days. However, please note this NOT guaranteed as delivery times can be affected by weather conditions, industrial disputes or other factors. Therefore you are strongly advised NOT to make any arrangements concerning installation until you have the ordered items to hand as claims for consequential loss will NOT be entertained.
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
For orders made from the UK or the European Union, 20% VAT is added.
Credit Card Security
All our lighting products are guaranteed for at least a year after delivery. Lightbulbs are guaranteed up to their stated working life.
If you have a question, please email us using the CONTACT US link on the store page or fax us on 0207 900 3795 or write to us at (Letters Only - No parcels!) 20-22 Wenlock Road London N1 7GU United Kingdom
Toplightco Ltd do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
If you order as an ordinary private consumer, you may cancel your order within fouteen days of making it and receive a full refund upon returning the goods, unused and in their original packaging. If you do wish to cancel please email email@example.com requesting a refund.
|Remittance Terms Bank Details: Toplightco Ltd, Sort Code 30-93-34 Account No: 03303159|
BIC: LOYDGB21109 IBAN: GB79 LOYD 3093 3403 3031 59