If you order as an ordinary private consumer, you may cancel your order within fourteen days of making it and receive a full refund upon returning the goods, unused and in their original packaging. If you do wish to cancel please email email@example.com requesting a refund.
You will be responsible for the cost of returning the items safely to the Return Address we give you. Please do NOT return to our office address.
All products ordered, in error or not required, which have been ordered by or delivered to companies or businesses will be subject to a 25% handling charge with the cost of return carriage to be incurred by the customer. For the avoidance of doubt, orders with a corporate email address given are included. No returns will be accepted after fourteen days have elapsed following delivery, for whatever reason.
Returned goods will not be accepted without a Returns Note number which can be obtained from ourselves. Please email firstname.lastname@example.org.
Once issued, the goods in question must be received by our distributors within 14 days otherwise the Returns Note is cancelled and NO FURTHER REFUND OR RETURN will be accepted.
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. We accept all major credit cards.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you email confirmation. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Errors and Omissions
Toplightco Ltd shall use its best endeavours to ensure that the information contained on this site is accurate and up-to-date, but Toplightco Ltd accepts no liability for omissions or errors therein or their consequences.
Toplightco Ltd shall not be liable for any consequential direct or indirect loss or damage of any nature whatsoever alleged to be caused by errors or omissions in the information contained in this site or in advice or information given by directors, staff or agents for the Company.